Mark Dalton & Co Inc

Tax preparation, accounting and bookkeeping make up the bulk of the work, split between individuals and businesses, with payroll offered to owners who would rather not carry the day-to-day administrative side themselves. For individuals and families the conversation is about reducing tax and making better-informed financial decisions. The catchment reaches well past Kannapolis and Concord — China Grove, Landis, Harrisburg, Mooresville and Charlotte are all named as territory.

The office keeps two sets of hours. Through tax season it stays open Monday to Thursday until 8pm, Friday until 7pm, and Saturday mornings; the rest of the year it runs Monday to Thursday only, with Friday closed. Google shows the shorter off-season pattern, beginning an hour later than the firm's own listing. One client, a marketing company, puts the relationship at five years.